Holiday Inn Express - Tyler, TX Guest Messaging Program

Customer-care text messaging for hotel guests

Hotel / sender
Holiday Inn Express - Tyler, TX
Legal business
Pima Lodging LLC
Business address
300 Tuttle Circle, Longview, TX, 75605
Guest messaging number
903-730-6937
Hotel telephone
903-579-8266

Program description

Holiday Inn Express - Tyler, TX uses this number for two-way, non-promotional customer-care messages with hotel guests. Messages may include responses to guest questions and service requests, such as towels, housekeeping, maintenance, property information, and updates needed to resolve a request. Run Tower provides the messaging technology on behalf of Pima Lodging LLC.

How guests opt in

  1. Text-to-join: A guest may text START, YES, or UNSTOP to +19037306937.
  2. Hotel website: A guest may select “Text Front Desk” on the Holiday Inn Express - Tyler, TX public property page. The guest's messaging application opens with START prefilled, and the guest must press Send to opt in.
  3. QR code or hotel signage: A guest may scan the hotel's guest-messaging QR code. The messaging application opens with START prefilled, and the guest must press Send to opt in.
  4. Guest-initiated request: A guest may initiate a text conversation by sending a customer-care question or service request to +19037306937. That inbound request enrolls the number in this two-way customer-care conversation and triggers the confirmation below.

Participation is optional and is not a condition of booking, purchasing, or staying at the hotel. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Opt-in confirmation

“Holiday Inn Express - Tyler, TX: You are opted in to guest messaging. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.”

Example messages

Text START to opt in