- Hotel / sender
- Towneplace Suites - Longview, TX
- Legal business
- Hollybrook Village LLC
- Business address
- 411 Porter Lane, Longview, TX, 75605
- Guest messaging number
- 903-470-7892
- Hotel telephone
- 903-291-9040
Program description
Towneplace Suites - Longview, TX uses this number for two-way, non-promotional customer-care messages with hotel guests. Messages may include responses to guest questions and service requests, such as towels, housekeeping, maintenance, property information, and updates needed to resolve a request. Run Tower provides the messaging technology on behalf of Hollybrook Village LLC.
How guests opt in
- Text-to-join: A guest may text START, YES, or UNSTOP to +19034707892.
- Hotel website: A guest may select “Text Front Desk” on the Towneplace Suites - Longview, TX public property page. The guest's messaging application opens with START prefilled, and the guest must press Send to opt in.
- QR code or hotel signage: A guest may scan the hotel's guest-messaging QR code. The messaging application opens with START prefilled, and the guest must press Send to opt in.
- Guest-initiated request: A guest may initiate a text conversation by sending a customer-care question or service request to +19034707892. That inbound request enrolls the number in this two-way customer-care conversation and triggers the confirmation below.
Participation is optional and is not a condition of booking, purchasing, or staying at the hotel. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Opt-in confirmation
“Towneplace Suites - Longview, TX: You are opted in to guest messaging. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.”
Example messages
- Towneplace Suites - Longview, TX: We received your request for extra towels. A team member is taking care of it and will update you here. Reply STOP to opt out.
- Towneplace Suites - Longview, TX: Your maintenance request has been completed. Please reply if you still need assistance. Reply STOP to opt out.